Support
Account and Data Deletion
This page explains how to request deletion of your SmartPlanner account and what happens to app data.
How to Request Account Deletion
- Open SmartPlanner and sign in to the account you want to delete.
- Go to Settings.
- Tap Delete account.
- Confirm the deletion dialog. If prompted, enter your password or re-authenticate with your sign-in provider.
- Type DELETE in capital letters in the confirmation field, then confirm permanent deletion.
What We Delete
- Your authentication account and its link to your app profile.
- Local app data on the device, including habits, entries, reminders, and preferences.
- In-app analytics identifiers are reset as part of the deletion flow.
What May Be Retained
- De-identified or aggregated technical records that are not tied to your identity.
- Records that app stores or payment providers are required to retain under their own policies.
- Backups may remain for a limited period as part of normal infrastructure retention.
If You Cannot Delete Your Account in the App
Use the developer contact listed on the App Store or Google Play listing. Send the request from the email address linked to your SmartPlanner account and use the subject line SmartPlanner account deletion.